PROCESS INTELLIGENCE + AUTOMATION

we inspire + we innovate + we enable

IMPROVE PROCESS EXCELLENCE AND ACHIEVE SUSTAINABLE ADVANTAGES

If you automate a lousy process, you’ll end up with an automated lousy process!​

First optimize, then automate: To successfully transform the core of your business in a world that is digitizing and changing at an ever-faster pace, you must not only create innovative products and services but also ensure that the associated operational processes run fully automated and do not incur unnecessary costs and waiting times.

Our Process Intelligence + Automation services help our customers transform their operational processes towards Digital Process Excellence and link Robotic Process Automation with data-driven solutions such as Advanced Data Analytics, Process Mining or AI – from Proof of Concept to enterprise-wide adaption.

EXPERTISE

PROCESS INTELLIGENCE + AUTOMATION

+ Intelligent Process Automation

Intelligent Process Automation combines RPA with AI and equips automation with intelligence gathered from process data.

+ Process Mining

Process Mining uses analytics on process log data to create transparency on compliance or bottlenecks and uncovers automation potential.

+ Operational Analytics

Operational Analytics brings analytical insights to the right points in process execution for data-driven decision making – used by humans and robots.

+ Robotic Process Automation

Robotic Process Automation allows to automate standardized, monotonous, and repetitive tasks via software robots – working 24/7.

OUR SOLUTIONS ARE POWERED BY:

SUCCESS STORIES

PROBLEMS WE HAVE SOLVED

PROCESS INTELLIGENCE + AUTOMATION

Still Struggling with RPA? - Try APA!

An LPDG-developed Analytics and RPA solution efficiently schedules ever-increasing service orders: A virtual team of four robots retrieving source data from various analytical reports interactively communicates with numerous enterprise systems. In this way, the virtual team reduces the processing time by 50% and keeps system data up to date on an hourly basis.

PROCESS INTELLIGENCE + AUTOMATION

Moving as a Service in the Utility Industry

An LPDG-tailored solution for customer data maintenance handles the process of customers moving between flats or municipalities. Accordingly, the (de-)registration of electricity, gas, and water connections are handled automatically. At the same time, welcome notifications are sent out and the customer-related information is updated.

PROCESS INTELLIGENCE + AUTOMATION

Digitally Tailored Customer Service

A tailored LPDG solution digitally redefines the service process of a big player in the utility sector. Its customers receive an instant reply due to fast processing while he also has consistent statistics at hand for further process optimization. How? A robot manages the communication to customers regarding their requests for invoice duplicates. ​

For us, transforming your business is not just a project, but a joint journey based on reliable partnership!

Tobias Stein


Director
Process Intelligence + automation
tobias.stein [at] lpdg.io

"To master the leap from heavyweight transactional processes to intelligent and seamless business processes, we need to start with the most important part of the puzzle - people."